Frequently Asked Questions
Everything you need to know about our premium gaming-inspired apparel and accessories.
How should I care for my DND Dice embroidered apparel?
To preserve the quality of the embroidery and fabric, we recommend machine washing cold on a gentle cycle with like colors. Tumble dry on low or hang dry for the best results.
What is your return policy for limited edition drops?
We accept returns on all unworn and unwashed items within 30 days of delivery. Please note that limited edition items must include all original packaging to qualify for a full refund.
How long does shipping take for international adventurers?
International shipping typically takes 7-14 business days depending on the destination. Please note that customs fees and import duties are the responsibility of the customer.
Are your materials ethically sourced?
Yes, we pride ourselves on using high-quality, ethically sourced cotton and recycled polyester blends in our garments to ensure both comfort and sustainability.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey.
Do you offer gift cards for fellow party members?
We do! Digital gift cards are available in various denominations and are delivered via email immediately after purchase, perfect for last-minute gifting.